【terms of service】
Saruta Cave Caving and Shin-Kusaka River Floodway
① Please be careful during transportation and sightseeing, and be sure to follow the guide's instructions.
②If you are wearing sandals or clothing that exposes a lot of skin, you may be denied the experience.
③Please note that the organizers will not take responsibility for any stains on your clothes during the tour.
④ In the unlikely event that an accident or injury occurs during the tour, we will cover the costs with the insurance that our association has joined. Please note that there is no guarantee outside the scope of the insurance. (※Please feel free to contact the Tourist Association staff for details on the insurance content, such as the amount of insurance and payment conditions.)
⑤Please use your own car to travel from the reception area, Mura no Eki Information Center Hidaka, to Saruta Cave. If you are coming by other means, please contact us in advance.
⑥Cancellation must be made by noon on the day before the experience date. If you cancel after that, a 100% cancellation fee will be charged.
⑦Please note that we cannot provide refunds after your experience or tour has been accepted.
Bicycle rental
① Obey traffic regulations and refrain from any acts or parking that may obstruct pedestrians. Do not drink alcohol or drive recklessly.
② You may not transfer or sub-lease the rental bicycle or rental items to a third party. In addition, if the bicycle or rental items are lost, damaged, or broken, you will pay compensation as requested by the administrator (renter).
③ If a User is involved in an accident, they will immediately take measures prescribed by law, such as reporting the incident to the police, and report the details of the accident to the Administrator.
④The Association will not be held responsible for any accidents that occur during the use of a rental bicycle. (We will only cover the scope of the TS mark incidental insurance.)
⑤Bicycle rental hours are generally from 9:00AM to 5:00PM. If you are unavoidably unable to return the bicycle by 5:00PM (or 4:00PM depending on the return location), please be sure to contact the administrator in advance (this also applies to one-way rentals). If you exceed the return time without contacting the administrator, an additional 1,500 yen will be charged.
⑥The usage fee is 1,500 yen (electric bicycle) or 500 yen (bicycle) per day (an additional 300 yen for a one-way drop-off).